Shipping & Returns

You have 30 days from the date of delivery to file a return claim.

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Once a return is accepted, you will be emailed a return label. Once the return label is sent, you will then have 30 days to send the return back to us.

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PACKAGES RETURNED WITHOUT PRIOR APPROVAL WILL NOT BE HONERED. A submission must be completed for all returns.

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All returns are refunded via store credit in the form of a Yada Khoom E-Gift Card. Returns are processed within 5-7 business days after your item(s) are delivered to us.

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Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.

• We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

• All returns must include an order packing slip or return invoice from Online Return Portal that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.

• Damaged, defective, or incorrect items must be reported within 7 days of delivery.

• Return drop-offs are accepted at the physical location.

 

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

• An irregular or excessive returns history indicative of "wardrobing;"

• An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or

• Potential fraudulent or criminal activity.

Similarly, we reserve the right to refuse service (both in-store and online) to any customer or entity, due to similar actions as noted above.