Store Policy
Customer Care
At Yada Khoomo, we are dedicated to providing exceptional customer care to ensure that your shopping experience with us is nothing short of amazing. Our customers are at the heart of everything we do, and we strive to go above and beyond to meet your needs and exceed your expectations. Here's what you can expect from our customer care services:
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Knowledgeable and Friendly Support Team: Our customer support team is composed of friendly and knowledgeable representatives who are passionate about helping you. Whether you have questions about product details, sizing, shipping, or any other inquiries, our team is here to assist you with prompt and accurate information.
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Secure and Safe Shopping Experience: Your online safety is of utmost importance to us. Our website is equipped with industry-standard security measures to protect your personal information and ensure a safe shopping environment. You can shop with confidence knowing that your data is protected.
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Fast and Reliable Shipping: We understand that you can't wait to receive your new clothing items. That's why we strive to process and ship orders as quickly as possible. Our reliable shipping partners ensure that your packages are delivered to your doorstep in a timely manner.
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Exclusive Offers and Rewards: As a token of appreciation for your loyalty, we offer exclusive offers, discounts, and rewards to our valued customers. Stay tuned to our newsletters and social media channels to be the first to know about exciting promotions.
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Feedback and Listening: Your feedback is vital to us as we continuously strive to improve our services. We welcome your suggestions, reviews, and comments. Feel free to reach out to us at any time, and we'll be more than happy to listen and act upon your input.
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At Yada Khoom, our commitment to exceptional customer care goes beyond just selling clothes; it's about creating a lasting relationship with you, our cherished customers. Your satisfaction is our top priority, and we are dedicated to making your shopping experience with us an enjoyable and memorable one.
Thank you for choosing Yada Khoom as your fashion destination. If you have any questions or need assistance, don't hesitate to get in touch with us. Happy shopping!
Privacy & Safety
What type of information do we collect?
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We receive, collect and store any information you enter on YadaKhoom.com or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
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How do we collect information?
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When you conduct a transaction on Yada Khoom website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
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Why do we collect such information?
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We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
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How do you store, use, share and disclose your site visitors' personal information?
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Yada Khoom is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by Yada Khoom adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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How do you communicate with your site visitors?
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Yada Khoom may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
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Yada Khoom reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
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If you don’t want us to process your data anymore, please contact us at yadakhoom@icloud.com
Wholesale Inquiries
At our clothing store, we offer a wholesale service for bulk purchases. Whether you're looking to stock your store with our products or for a one-time event, we can provide you with the best clothing for your needs. Contact us for more information on our wholesale inquiries and to get the best deals.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments